Veggie mum angry and ‘feeling sick’ after McDonald’s serves her chicken in meat-free wrap

Veggie mum angry and 'left feeling sick' after McDonald’s serves her chicken in meat-free wrap

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Mohsina Dodhiya29th January 202129th January 2021Food, News, Vegan Activism

“I have had a bit of tummy ache…a good chance I feel ill because of the chicken.”

20-year old vegetarian Maisy Mason has been left feeling sick after she discovered chicken in her ‘spicy veggie’ wrap order.

The mix-up happened at a McDonald’s store on Exeter High Street where Mason often goes to eat her meals.

Mason, expecting to find veggie dippers with spicy relish, lettuce, and tomato, unknowingly tucked into her ‘go-to’ order when she quickly discovered it was stuffed with chicken, Devon Live, reported.

She said: ”I always order from McDonald’s so I didn’t even think to check what was in it before I ate it.

“I just dived straight into the wrap and after taking a bite I knew.”

Mason, a mother to a young baby, said the unpleasant incident has likely caused her a stomach ache.

“I have had a bit of tummy ache today, I can’t point the finger at McDonald’s but there’s a good chance I feel ill because of the chicken.”

Response

Apologizing for the mix-up, and offering the disgruntled customer a £10, voucher, fast-food giant McDonald’s said: ”We absolutely recognise that it is not acceptable to serve meat when a vegetarian product has been ordered, and we sincerely apologise to the customer for the mistakes that were made in this case.

“We take order accuracy very seriously and have a number of procedures in place to avoid inaccurate orders.

“We are disappointed that we fell short of these on this occasion.

“Following an investigation, the restaurant confirmed this was a case of human error and all staff have been reminded of the importance of order accuracy and of the correct procedures when serving a customer with specific requirements.”

Not acceptable

However, Mason feels McDonald’s goodwill gesture does not go far enough.

“I am not really happy with that to be honest – I don’t think it is acceptable,” she said.