A vegan customer was reduced to tears after realizing that Domino’s had messed up her pizza order when she unsuspectedly bit into real chunks of meat.
A woman in Australia ordered a vegan Taco Fiesta pizza from Domino’s in Cameron Park in Lake Macquarie.
But when she got her delivery, she was dismayed to find that the pizza contained both real meat and dairy cheese.
She alerted the branch which then delivered her a new pizza along with a free garlic bread and drink.
But she was in for a nasty surprise when she bit into what she assumed vegan beef turned out to be cow meat.
She recounted her horror on a vegan Facebook group: “I noticed it wasn’t only vegan cheese and beef, but it also had four huge chunks of real beef too.
“Here I am bawling my eyes out; I haven’t eaten meat for over five years now.”
She immediately called the store again to complain about the order and a delivery agent was sent for damage control.
“She came to my house and gave me a refund which is fine but that’s literally all they could do. Absolutely nothing else. All they can do is trust their employees to put the right toppings on, no extra training or anything.
“How am I meant to be ok right now? I’m still crying at the thought I’ve eaten real meat,” she wrote in her social post.
Her post evoked sympathy from several users, one said: “I’m so sorry this happened to you, It’s f***ing unacceptable.”
“This is gross and unacceptable,” added another
Others on the group suggested the blunder was a genuine mistake.
“It was probably a mistake. I work in fast food and I’ve made heaps of genuine mistakes,” a person wrote.
Speaking to Yahoo News Australia, a Domino’s spokesperson claimed these instances were few and far between and advertently occurred because of human errors during peak hours.
“As one of the largest sellers of vegan food in Australia, we pride ourselves on providing our customers with more choice. Each of our team members works hard to deliver meals that meet our customers’ requirements, including individual dietary needs,” it said in a statement.
“We have specific procedures in place for customers with vegan and allergen requirements, including using fresh gloves and cutting blades for their order.
“Because of these procedures, we have received positive feedback from customers on our vegan range. But in a busy store environment we know that mistakes, though uncommon, can happen. Where this is the case, our local store will refund or remake the order as soon as possible.
“Domino’s has a 100 per cent customer satisfaction guarantee, and if any customer is not satisfied with their Domino’s meal, they can contact us 24 hours a day, 7 days a week via our social media channels.”
Have you ever been served meat instead of a vegan option? Share your experiences in the comments section below!
Vegan culture, food, beauty & more
Vegan Nottingham student creates budget-friendly oat milk machine to reduce carbon footprint and combat rising prices
- Mohsina Dodhiya
- 30th May 2023
The invention is sustainable and cost-effective. A vegan undergraduate studying product design at Nottingham Trent University has developed a container that can help people create their own oat milk at home for just 20 pence per litre. “Oatilicious,” provides significant cost savings compared to store-bought oat milk for up to £2.20 per carton. The innovative …
Continue reading “Vegan Nottingham student creates budget-friendly oat milk machine to reduce carbon footprint and combat rising prices”
Bear Grylls ’embarrassed’ by past vegan diet promotes meat, blood, and bone marrow for better health
- Mohsina Dodhiya
- 15th May 2023
“I’ve tried to listen to my body more, tried to listen to nature, and I don’t miss vegetables at all. I don’t go near them, and I’ve never felt stronger, my skin’s never been better, and my gut’s never been better.” Adventurer and TV presenter Bear Grylls has become a die-hard carnivore fan after admitting …
Continue reading “Bear Grylls ’embarrassed’ by past vegan diet promotes meat, blood, and bone marrow for better health”
NEED A LAUGH?
All the quizzes you love to binge!
QUIZ: If you score 11/12 on this quiz, you’re a verified vegan food expert
- Marlon Farrugia
- 10th January 2020
How much vegan knowledge do you have stored away? Do you have to Google your way through a shopping trip, or do you have all the bad E-numbers memorised? Find out now with this quiz. Marlon Farrugia Marlon Farrugia is a freelance writer from Brighton. He has been a dedicated vegan for many years, and …
Continue reading “QUIZ: If you score 11/12 on this quiz, you’re a verified vegan food expert”
QUIZ: What is your perfect Vegan Halloween Costume?
- Marlon Farrugia
- 13th October 2019
Spook Season approaches. There will be ghosts, goblins, ghouls, and glucose. You need a costume, and you want to it to show off your personality, which means VEGAN. But what to choose? Take our quiz to find out your perfect outfit. Marlon Farrugia Marlon Farrugia is a freelance writer from Brighton. He has been a …
Continue reading “QUIZ: What is your perfect Vegan Halloween Costume?”
QUIZ: What kind of vegetable are you?
- Marlon Farrugia
- 26th September 2019
“If you were a vegetable, what kind would you be?” A question that has tormented humanity throughout the ages – until now. Read: QUIZ: If you score 19/20 on THIS quiz, you’re a Vegan God Marlon Farrugia Marlon Farrugia is a freelance writer from Brighton. He has been a dedicated vegan for many years, and …